Terms & conditions

Please read the following Terms and Conditions carefully. By accessing or using the services provided by Emperors Yathra (EY), whether automated or otherwise, you (a registered user or guest user) agree to be bound by these Terms and Conditions ("Terms").

By subscribing to or using any of our services, you confirm that you have read, understood, and accepted these Terms. If you do not agree with any part of the Terms, you must refrain from using our services.

Company Information

Emperors Yathra is operated under license by Signature Exports with its registered office at:
📍 Signature Exports, SF 78/5C, Nathampalayam, Kanakkampalayam, Tirupur (North) 641666
📧 Contact us at: customercare@emperorsyathra.com

Terms of Use

  • EY may contain links to other websites that are not operated by EY.
  • EY holds no responsibility for the content or any loss/damage caused by these linked websites.
  • By continuing to use EY after any updates or changes to the Terms, you automatically accept the modified Terms.
  • EY reserves the right to modify these Terms at any time without prior notice.

Eligibility of Use

Use of EY is available only to individuals who can legally contract under the Indian Contract Act, 1872.
Minors (under the age of 18) must conduct transactions through their legal guardian or parents.
EY reserves the right to terminate any account if:

  • The user is found to be under 18 years of age.
  • The user is incompetent to contract under the applicable laws.

Registration & Security

You can access EY as:

  • A registered user – Requires setting up an account.
  • A guest user – No account creation is needed.

Upon registration:

  • A confirmation email will be sent with account details.
  • You are responsible for maintaining the confidentiality of your account and password.
  • Notify EY immediately if you detect unauthorized use of your account.
  • EY is not responsible for any loss or damage caused due to your failure to secure your account.

Prohibited Activities

The following activities are strictly prohibited on EY:
Transmission of harmful software (e.g., viruses, trojans).
Promoting or transmitting content that promotes:

  • Obscenity
  • Paedophilia
  • Racism
  • Hate speech
    Spamming or sending junk emails.
    Posting defamatory, offensive, or illegal content.
    Sharing pirated software, music, or media.
    Unauthorized use of copyrighted or trademarked content.
    Providing instructional information about illegal activities.

EY holds no liability for any damage caused to your device or data due to prohibited activities.

Terms of Sale

Once you place an order:

  • Orders are subject to product availability.
  • An order confirmation email will be sent upon receiving the order.
  • An order is only considered accepted once payment is processed successfully.

Price Adjustments:

  • If an incorrect price is listed:
    • We will contact you with the correct price.
    • You may either proceed with the new price or cancel the order.
    • If we cannot contact you, the order will be canceled and the payment refunded.

Discount Codes:

  • Only one discount code can be used per order.
  • Discount codes cannot be applied after an order is placed.

Intellectual Property, Software & Content

All intellectual property rights (IPR) on EY, including but not limited to:
✔️ Trademarks
✔️ Copyrights
✔️ Source Code
✔️ Technical Data
✔️ Visual & Audio Content
✔️ Design and Layout

 No user shall:

  • Copy, republish, or distribute any content without written consent.
  • Modify, translate, or create derivative works from EY’s content.

Payments

While making payments:

  • Ensure that your payment details are accurate and authorized.
  • EY will not store or share your payment details unless required by law.
  • EY holds no responsibility for any payment failure or unauthorized transaction.

Payment issues:

  • Insufficient funds
  • Declined transactions
  • Payment gateway failure

Guarantee of Products/Services

EY does not guarantee:

  • Exact resemblance to the product description.
  • The accuracy of colors, textures, or finish.

Linking to Emperors Yathra

You may provide links to the EY homepage only if:

  • It does not damage EY's reputation.
  • It does not suggest any form of association or endorsement by EY.

Limitation of Liability

EY shall not be liable for:

  • Any special, incidental, indirect, or consequential damages.
  • Any issues arising from the use of third-party websites or services.

Indemnity

You agree to indemnify and hold EY and its affiliates harmless from any claims, losses, or damages resulting from:

  • Breach of Terms
  • Violation of third-party rights
  • Misuse of EY’s content or services

Cancellation Policy

Cancellation terms:

  • Orders can be canceled before processing.
  • Once processed, orders cannot be canceled.
  • For dispatched orders, refer to the Returns Policy.

Privacy Policy

By using EY, you agree to our Privacy Policy, including:

  • Data collection and processing.
  • Cookie usage.
  • Sharing information with third parties for legal or service purposes.

Return, Replacement & Refund

Returns are accepted if:

  • Initiated within 10 days of order delivery.
  • Product is unused, unwashed, and in its original packaging.
  • Tags are intact.

Refunds:

  • Refunds will be processed to the original payment method.
  • For Cash on Delivery (COD) orders, refunds will be processed via:
    • NEFT (if bank details are shared)
    • Store credit (if applicable)

Shipping & Delivery

All orders will be delivered through a logistics partner.
Estimated delivery time will be communicated upon order confirmation.
Delivery may be delayed due to:

  • Weather conditions
  • Political disruptions
  • Flight delays
    ✅ COD Fee:
  • COD orders may have a nominal fee (non-refundable).

Changes to Terms

  •  EY reserves the right to modify these Terms at any time.
     Updated Terms will be effective immediately upon posting.

Contact Information

For questions or concerns, contact:
📧 customercare@emperorsyathra.com

Applicable Law

This agreement shall be governed and interpreted in accordance with the laws of India.
📍 Jurisdiction: Tirupur, Tamil Nadu